Remote Access Does Not Work



The most common problem is an incorrect setup as shown below:

Incorrect IP Address :- Either your IP address is changing and you are not correctly entering the correct IP address. Make sure you use the correct IP address.

Router or Firewall note setup:

If you are sharing an IP address, the most common problem is your system needs to be configured at the router level. Since your network may have one IP address, you need to instruct your router which computer is which.

For example suppose your office has 6 computers, but there is one IP address. In a situation like this , you will need to configure your router to use a specific port for each computer application you want to run Visec on.

The most popular way is to assign what is called a trigger port.
For example you can tell the router that if data is sent to a certain port, to redirect it to your computer.

Example #1 207.103.30.3, with port 8010 take to : YOUR COMPUTER
Example #2 207.103.30.3, with port 8020 goes to a different computer.

This configuration may require a networker with experience to assist you.

Note if you are running DHCP, you will need to assign a static IP address to your computer, otherwise there is no way you can know which computer is yours on the network.